Terms of Use

Effective 14 July 2026

Educational support, not veterinary care

PawTriage helps organize observations and choose a next step. It does not diagnose, treat, prescribe, provide a prognosis, or replace examination by a licensed veterinarian. A photo cannot rule danger in or out. If you are worried or symptoms worsen, contact a veterinarian; use an emergency veterinarian for urgent signs.

Subscriptions

Optional PawTriage Pro subscriptions add continuity tools such as additional pet profiles, longitudinal comparisons, flexible reminders, healthy-day baselines, and richer longitudinal exports. Emergency questions/actions and the same optional photo processing remain available without Pro under the common abuse and cost ceiling. Payment is charged by Apple to the App Store account at confirmation. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Manage or cancel in Apple Account subscription settings. Any trial converts to the displayed plan and price unless cancelled before it ends. Restore Purchases is available in Settings.

Apple's Standard Licensed Application End User License Agreement also applies: Apple Standard EULA.

Acceptable use

Do not automate, resell, reverse engineer, overload, or use the service to harm people or animals. Rate and cost controls may pause optional photo processing, but never change the questionnaire result.

Contact

support@keenshift.ai